Relax. We've Got Your Back: The main reason for choosing Arctic Vanlife

When Things Don't Go According to Plan, we will always be there for you!

If your campervan develops a technical problem, we'll do our very best to find a solution and get you back on the road.

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We have a network of service points throughout Northern Norway, allowing us to arrange assistance and repairs when needed.

And if your campervan breaks down through no fault of your own, we'll go a step further whenever possible.

If we have a replacement vehicle available, and the distance and circumstances make it practical, we'll do our best to get another campervan to you so you can continue your holiday.

Of course, this isn't always possible. Northern Norway is a vast region, and availability, distance, and practical circumstances can sometimes limit what we're able to do.

But here's what we want you to know: When something goes wrong, we won't simply leave you to figure everything out on your own.

We'll take your situation seriously, explore the available options, and do what we reasonably can to help you get your dream holiday back on track.

Our Kiara was a popular campervan, but unfortunately we lost her during the summer of 2025.

When Things Go Wrong, We're Here to Help

In 2025, two German women lost control of one of our campervans while exploring Lofoten. The vehicle ended up off the road, hit a rock, and was seriously damaged.

Thankfully, both women were unharmed.

Together with our local partner, Arctic Assistance, we arranged transportation for the guests and the damaged campervan to Svolvær.

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We met them there with a replacement campervan, allowing them to continue their holiday as planned.

Unfortunately, the damaged vehicle was beyond repair, leaving Arctic Vanlife with a financial loss.

But that's part of running a business where people come first.

We lost a campervan, but our guests got to continue their dream holiday. And most importantly, nobody was hurt.

We can't promise a replacement vehicle in every situation, but we'll always do our best to help.

Because at Arctic Vanlife, people matter more than campervans.